Bureau Publishes Sample Letters to Mortgage Servicers to Guide Consumers WASHINGTON, D.C. — Today the Consumer Financial Protection Bureau (CFPB) released additional resources for consumers as part of its campaign to educate the public about the new protections provided by the Bureau’s mortgage rules. These new materials include sample letters that consumers can send to their mortgage servicers. The Bureau is publishing these educational materials in anticipation of the January 10, 2014 effective dates for its mortgage rules. “Taking out a mortgage to buy a home is one of the biggest decisions a consumer can make,” said CFPB
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