Marshall Law Firm 2121 North California Blvd., Suite 290, Walnut Creek, California

Firm Overview


The Marshall Law Firm is dedicated to helping the little guy. Too often consumers are cheated, bullied or swindled and have no idea how to fight back. Many people simply don’t have the time to fight, even if they know how. We have the time. We know how.

The Marshall Law Firm has extensive knowledge of the consumer protection laws put in place to guard against unfair practices. We take the time to understand your needs as well as to examine all of the details surrounding your case to help craft effective solutions. Consumer laws are dense and complicated, but we help you understand and protect your rights by keeping you informed throughout the legal process and by making you a partner in important decisions about your case.

For over 15 years Chuck Marshall has obtained significant recoveries and victories for consumers in both individual and class actions. He has fought auto manufacturers, auto dealers, banks, credit card companies, tech giants, drug makers, retailers, insurance providers and debt collectors. If a company has violated your rights, the Marshall Law Firm can help. We will work tirelessly to protect your rights and recover a full, fair and just award for any harm these companies caused.

If you have been cheated or wronged, let the Marshall Law Firm know. We'd love to help. To schedule a free consultation, please call 925-575-7105 or submit your complaint online.  Most of cases are handled on a contingency basis.

Featured Cases


VISA Excludes ZipCar Rentals From Rental Car Damage Coverage

Many consumers know that if they pay for a car rental with a Visa card, they activate Visa's Auto Rental Collision Damage Waiver (CDW) benefit, and Visa will reimburse cardholders money owed for theft or damage to the car. Some are finding out, however, that Visa does not consider Zipcar to be a rental company and is refusing to honor claims for Zipcar rentals. Continue reading . . .

Chase Blank Check / Balance Transfer Loan 

Chase offered balance transfer checks and loans with a low interest rate for the "life of the loan," but later unilaterally raised the monthly minimum payment for those loans from 2.5% of the balance to 5%. Many customers defaulted, and for those who did not, the only way to avoid the higher payment was to agree to a higher interest rate. Continue reading...


HP Pavilion Power Plug and Graphics Card Litigation

This was a nationwide class action which sought to address defective power plugs and misrepresentations in relation to certain HP Pavilion notebooks. Continue reading...

Audi TT Instrument Cluster Litigation

This lawsuit alleged that certain Audi TT dashboard instruments, such as the gas gauge and speedometer, gave inaccurate readings.   Chuck Marshall negotiated a settlement providing Audi TT owners repairs, replacement instrument clusters and/or cash reimbursement of out of pocket expenses. Continue reading...

2003 Hyundai GT Clutch / Flywheel Litigation

This class action alleged that the 2003 Hyundai GT's flywheel and clutch failed prematurely. A settlement was reached in which Hyundai paid cash for repairs and other out of pocket expenses. Continue reading...

Webloyalty.com: Unauthorized Credit Card Charges

Webloyalty.com and its affiliates enrolled consumers in monthly programs--such as  "Reservation Rewards," Wallet Shield," or "Travel Values"-- which automatically charged consumer credit cards, but Webloyalty.com did not obtain sufficient consent. A settlement was reached which provided cash payments of up to $10 million to eligible consumers.  Continue reading...

From the Blog